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| Service and Support |
Our service portfolio is designed exclusively to benefit our customers. The services focused upon our products which are provided by our design/application engineering department, field service, laboratory or logistics team always represent a unique and specialized value.
Application advice, laboratory analysis, paper machine field service and logistics support are all designed to meet the precise needs of the particular task - exactly as we fine-tune our products. The experience we gather in the field flows back and becomes part of the pooled knowledge at our centre of expertise for service. It is stored in an open-book problem solution archive which can be accessed at any time.
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